Zoe has been with Neighbourly since it was founded in 2013. In that time, as with many start-ups, the business has been on a rollercoaster ride and pivoted several times. Throughout it all, Zoe has been the consistent voice of reason, demonstrating unwavering commitment and resilience. She has been absolutely integral in turning it into the profitable (first time in FY19), cash generative (96% recurring revenue), growing (FY17-FY20 CAGR: 56%), award winning and scale-up business it is today.
As the COO, she has the respect of the board, strong relationships with all staff and is a trusted adviser to clients. She is always primed with the latest community insights and research, commentating on industry trends and fighting the corner for local good causes. Her in-depth and high-level understanding of these key issues has helped position Neighbourly as one of the leading UK B Corporations and 'profit with purpose' businesses.
Zoe was ahead of the game in business continuity planning before the pandemic, ensuring the company responded quickly and decisively. She led on a number of innovative and impactful initiatives throughout the crisis, including the formation of the award nominated Neighbourly Foundation. She was integral to the business hitting its financial targets and instrumental in helping to secure a £3m Series A investment that completed in March 2021. Her vision for Neighbourly will have a significant impact on the health and wellbeing of our local communities, as well as playing a critical role in helping businesses meet their ESG objectives.